VALZY CUSTOMER TERMS AND CONDITIONS

Please read these Terms and Conditions ("Terms") carefully before accessing or using the Valzy mobile application, website, or any related services.

These Terms constitute a legally binding agreement between you ("User", "Customer", "you", or "your") and VALZY TECH PRIVATE LIMITED ("Valzy", "Company", "we", "our", or "us").

By creating an account, accessing, or using Valzy, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any provision of these Terms, you must immediately discontinue use of the Services.

1. About Valzy

Valzy is a technology platform that enables customers to digitally access and manage valet parking services offered by independent valet operators, venues, hotels, restaurants, event organizers, residential communities, and other authorized service providers.

Valzy provides software solutions that facilitate:

• digital valet check-in;
• vehicle registration and management;
• QR code and token generation;
• vehicle retrieval requests;
• household and family vehicle sharing;
• real-time valet status updates;
• digital trip history and receipts;
• customer notifications;
• customer support tools;
• future mobility-related services.

Valzy does not operate parking facilities, employ valet personnel, transport vehicles, or provide physical valet parking services.

2. Nature of the Services

Valzy is solely a software and technology provider.

Valzy does not:

• own or operate valet businesses;
• employ or supervise valet drivers;
• accept custody or possession of customer vehicles;
• park, drive, transport, or retrieve vehicles;
• control parking facilities;
• inspect vehicles;
• guarantee vehicle safety.

The actual valet parking service is performed exclusively by independent valet operators or venues.

Accordingly, all responsibility relating to:

• vehicle handling;
• vehicle custody;
• vehicle movement;
• vehicle storage;
• damage;
• theft;
• loss of personal belongings;
• delays;
• accidents;
• driver conduct;
• operational decisions;

rests solely with the relevant valet operator or venue.

Nothing contained in these Terms shall be interpreted as creating an agency, employment, partnership, franchise, joint venture, or similar relationship between Valzy and any valet operator.

3. Acceptance of These Terms

By accessing or using the Services, you confirm that:

• you have the legal capacity to enter into a binding agreement;
• you are at least eighteen (18) years of age;
• all information you provide is accurate and complete;
• you will comply with these Terms and all applicable laws.

Your continued use of the Services constitutes acceptance of any future amendments made in accordance with these Terms.

4. Eligibility

To use Valzy, you must:

• be at least eighteen (18) years old;
• have the legal authority to register and manage the vehicle(s) associated with your account;
• maintain a valid mobile number and email address;
• not be prohibited by applicable law from using the Services.

Valzy reserves the right to suspend or terminate accounts that fail to satisfy these eligibility requirements.

5. Definitions

For the purposes of these Terms:

• "Account" means a registered Valzy customer account.
• "App" means the Valzy Customer mobile application.
• "Customer" means any individual who accesses or uses the Services.
• "Vehicle" means any automobile registered within the Services by the Customer.
• "Valet Operator" means the independent company or organization responsible for providing physical valet parking services.
• "Venue" means any hotel, restaurant, event venue, commercial establishment, residential community, or other location offering valet services through Valzy.
• "Household" means the family-sharing feature through which an account owner authorizes other users to access designated vehicles.
• "Household Owner" means the primary account holder responsible for inviting and managing household members.
• "Household Member" means an individual invited by the Household Owner to access shared vehicles.
• "Services" means the Valzy mobile application, website, QR code workflows, notifications, APIs, customer support, and related digital services.
• "User Content" means any information voluntarily submitted by users, including ratings, reviews, comments, feedback, and other content.

6. Customer Accounts

To access certain features, you must create a Valzy account.

Registration may require:

• full name;
• mobile phone number;
• email address;
• password;
• verification through OTP or other authentication methods.

Valzy may also permit authentication through approved third-party identity providers such as Google, Apple, or Facebook.

You agree to:

• provide accurate and current information;
• promptly update information when it changes;
• maintain the confidentiality of your credentials;
• immediately notify Valzy of unauthorized access;
• accept responsibility for all activities conducted through your account.

You remain solely responsible for safeguarding your account credentials.

7. Household and Family Accounts

Valzy allows Household Owners to invite family members or other authorized individuals to share access to registered vehicles.

By enabling Household Sharing, the Household Owner acknowledges and agrees that invited members may, subject to permissions:

• access shared vehicles;
• request valet retrieval;
• view trip history;
• access digital receipts;
• receive relevant notifications;
• interact with other supported household features.

The Household Owner is solely responsible for:

• selecting trusted members;
• managing permissions;
• removing members when necessary;
• ensuring invited members comply with these Terms.

The Household Owner accepts responsibility for activities performed by invited Household Members through shared access.

Valzy is not responsible for disputes arising between Household members regarding access, permissions, retrieval requests, or vehicle usage.

8. Scope of the Services

Valzy provides software designed to assist with valet parking workflows.

Depending on availability, the Services may include:

• vehicle registration;
• QR code generation;
• digital check-in;
• retrieval requests;
• valet status tracking;
• push notifications;
• WhatsApp updates;
• digital receipts;
• household sharing;
• customer support;
• future loyalty programs;
• future payment functionality;
• future subscription services;
• digital memberships;
• AI-assisted features;
• smart parking integrations;
• other features introduced from time to time.

Some features may be available only in certain regions, venues, or versions of the Services.

Valzy reserves the right to modify, suspend, discontinue, or introduce features at its sole discretion without creating any obligation to continue supporting a particular feature indefinitely.

9. Software License

Subject to your compliance with these Terms, Valzy grants you a limited, non-exclusive, non-transferable, revocable, and non-sublicensable license to access and use the Services solely for personal, lawful, and non-commercial purposes.

This license does not grant ownership of any intellectual property or proprietary rights in the Services.

Except as expressly permitted, you may not:

• copy;
• distribute;
• reproduce;
• modify;
• translate;
• reverse engineer;
• decompile;
• create derivative works;
• lease;
• sublicense;
• commercially exploit;
• resell;
• scrape;
• extract data from;
• interfere with;
• circumvent security measures protecting the Services.

10. Changes to the Services

Valzy continuously improves its platform.

Accordingly, we may:

• introduce new functionality;
• discontinue existing features;
• change user interfaces;
• modify workflows;
• improve security;
• release software updates;
• deploy bug fixes;
• perform scheduled maintenance.

We do not guarantee that every feature will remain available indefinitely.

Certain updates may be mandatory for continued use of the Services.

11. Customer Responsibilities

As a condition of using the Services, you agree to use Valzy responsibly, honestly, and in accordance with these Terms and all applicable laws.

You agree that you will:

• provide complete, accurate, and current account information;
• register only vehicles that you are authorized to use or manage;
• ensure that all vehicle information provided is accurate;
• keep your account credentials secure;
• immediately report unauthorized access to your account;
• comply with all instructions provided by Valzy and the applicable valet operator during a valet session;
• cooperate in resolving disputes relating to your use of the Services.

You acknowledge that inaccurate or misleading information may delay or prevent valet operations.

12. Vehicle Owner Responsibilities

Before handing over your vehicle to a valet operator, you are solely responsible for ensuring that:

• the vehicle is legally permitted to be driven on public roads;
• the vehicle is in a safe operating condition;
• the vehicle has sufficient fuel or charge for normal valet operations;
• all required documentation remains your responsibility where applicable.

You should also remove or secure valuable items before handing over your vehicle.

Examples include:

• cash;
• jewellery;
• watches;
• laptops;
• mobile phones;
• passports;
• confidential documents;
• firearms;
• medicines;
• electronic devices;
• expensive accessories.

Valzy strongly recommends that valuables not be left inside parked vehicles.

13. Prohibited Items

You agree not to leave inside any vehicle:

• illegal substances;
• prohibited weapons;
• explosives;
• hazardous chemicals;
• flammable materials;
• stolen property;
• contraband;
• items prohibited under applicable law.

Valzy accepts no responsibility for prohibited or illegal items left inside vehicles.

14. Vehicle Check-In

Valzy provides software that facilitates digital vehicle check-in.

Depending on the venue, check-in may involve:

• QR code scanning;
• digital token generation;
• OTP verification;
• vehicle registration confirmation;
• valet assignment.

The actual acceptance of the vehicle remains solely between you and the independent valet operator.

Valzy merely records operational events through its software.

A successful digital check-in does not create custody or possession of the vehicle by Valzy.

15. Vehicle Retrieval

Customers may request retrieval using supported methods, including:

• the Valzy application;
• QR codes;
• OTP verification;
• supported future retrieval mechanisms.

Retrieval requests are transmitted through Valzy's software to the relevant valet operator.

Valzy does not guarantee:

• exact retrieval times;
• immediate availability of drivers;
• uninterrupted communications;
• traffic-free operations;
• operational staffing levels.

Estimated retrieval times are informational only and may vary based upon:

• venue size;
• weather;
• traffic conditions;
• staffing;
• operational demand;
• security procedures;
• unforeseen circumstances.

16. Session Cancellation

Valet sessions may be cancelled, suspended, or closed where:

• the customer cancels the request;
• the customer leaves the venue;
• duplicate sessions are detected;
• fraudulent activity is suspected;
• the valet operator is unable to complete the request;
• operational issues occur;
• required information is inaccurate.

Valzy reserves the right to close inactive sessions where reasonably necessary for operational integrity.

17. QR Codes, Tokens and OTP Security

Valzy generates digital credentials to facilitate valet operations.

These may include:

• QR codes;
• digital valet tokens;
• retrieval codes;
• One-Time Passwords (OTPs);
• future authentication credentials.

You are solely responsible for protecting these credentials.

You agree that you will not:

• share retrieval credentials with unauthorized persons;
• publicly display QR codes;
• intentionally disclose authentication codes;
• allow unauthorized access to your account.

Any retrieval completed using valid credentials may be treated as an authorized request unless there is evidence of fraud or technical error.

18. Household Sharing

Household Sharing is provided solely for your convenience.

By inviting another person into your Household, you acknowledge that the invited member may, subject to permissions granted by you:

• request vehicle retrieval;
• view shared vehicles;
• access trip history;
• view digital receipts;
• receive notifications relating to shared vehicles.

You remain fully responsible for:

• selecting trusted members;
• granting permissions;
• removing members when necessary.

Valzy is not responsible for disputes arising between Household members regarding vehicle access, retrieval requests, or shared information.

19. Customer Conduct

While using the Services, you agree to act lawfully and respectfully.

You agree not to:

• impersonate another individual;
• create fraudulent accounts;
• submit false vehicle information;
• interfere with valet operations;
• harass drivers;
• threaten venue staff;
• abuse customer support personnel;
• disrupt platform operations;
• interfere with network security;
• upload malicious software;
• exploit software vulnerabilities;
• attempt unauthorized access;
• use automated tools to scrape information;
• use bots or scripts without authorization;
• engage in fraudulent retrieval requests;
• manipulate ratings or reviews.

Valzy may investigate suspected misconduct and cooperate with law enforcement where appropriate.

20. User Feedback and Reviews

Following valet services, users may voluntarily provide:

• ratings;
• reviews;
• comments;
• suggestions;
• complaints;
• recommendations.

By submitting User Content, you grant Valzy a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, publish, display, modify, adapt, distribute, and analyze such content for purposes including:

• improving the Services;
• quality assurance;
• analytics;
• customer support;
• marketing, provided personal identifiers are removed where appropriate.

You represent that:

• your content is truthful;
• your content does not violate any law;
• your content does not infringe third-party rights.

Valzy reserves the right—but is not obligated—to remove any User Content that it reasonably believes:

• is false;
• defamatory;
• abusive;
• threatening;
• obscene;
• discriminatory;
• unlawful;
• misleading;
• infringes intellectual property rights;
• otherwise violates these Terms.

21. Communications

By creating a Valzy account, you consent to receive communications necessary to provide the Services, including:

• OTPs;
• security alerts;
• valet status updates;
• retrieval confirmations;
• account notifications;
• service announcements.

Where you have opted in, you may also receive:

• promotional emails;
• promotional push notifications;
• WhatsApp marketing communications;
• special offers;
• loyalty program updates;
• referral campaigns.

You may opt out of promotional communications at any time through your account settings or by following the unsubscribe instructions included in such communications.

Operational and security-related communications cannot be disabled while your account remains active, as they are necessary for the proper functioning of the Services.

22. Customer Support

Valzy provides customer support for issues relating to the operation of its software platform.

If your concern relates to:

• application errors;
• account access;
• technical issues;
• notification delivery;
• QR functionality;
• digital receipts;
• software-related features,

Valzy will make reasonable efforts to assist.

If your concern relates to:

• vehicle damage;
• missing property;
• valet conduct;
• parking practices;
• vehicle custody;
• operational negligence;
• delays caused by the valet operator,

your primary point of contact should be the relevant valet operator or venue.

Where legally appropriate and operationally feasible, Valzy may assist by providing available digital logs, timestamps, or system records to support investigations or dispute resolution. Such assistance does not constitute acceptance of responsibility or liability for the underlying incident.

23. Account Suspension and Termination

Valzy is committed to maintaining a secure, reliable, and trustworthy platform. We reserve the right, at our sole discretion and without prior notice where reasonably necessary, to suspend, restrict, or terminate your access to the Services if we reasonably believe that you have violated these Terms, applicable laws, or engaged in conduct that threatens the security, integrity, or proper functioning of the platform.

Without limitation, Valzy may suspend or terminate your account for:

• providing false, inaccurate, or misleading information;
• creating multiple fraudulent accounts;
• unauthorized sharing of account credentials;
• misuse of QR codes, OTPs, or retrieval credentials;
• submitting fraudulent valet requests;
• abusing, threatening, harassing, or intimidating valet personnel, venue staff, customers, or Valzy employees;
• attempting to interfere with, disrupt, or compromise the security or operation of the Services;
• uploading malicious code, viruses, or other harmful software;
• reverse engineering or attempting to gain unauthorized access to the Services;
• engaging in unlawful, fraudulent, deceptive, or abusive conduct;
• violating intellectual property rights;
• using the Services in a manner that exposes Valzy, its partners, or users to legal, financial, or reputational risk.

Where appropriate, Valzy may investigate suspected violations and cooperate with law enforcement or regulatory authorities.

Termination or suspension of your account does not relieve you of any obligations incurred before termination.

24. Payment Services

Where the App offers payment for a valet service, payments are processed through a third-party payment gateway. Valzy does not store your card or bank details.

Cancellations and refunds for payments collected by Valzy are governed by our Cancellation and Refund Policy, which forms part of these Terms.

If further payment functionality, digital wallets, subscriptions, memberships, tips, loyalty rewards, or any other financial features are introduced in the future, additional terms governing those services may apply.

Such future terms may address, among other things:

• payment processing;
• refunds;
• cancellations;
• subscription renewals;
• taxes;
• promotional credits;
• reward programs;
• payment disputes;
• third-party payment processors.

Your continued use of any future payment-related features will constitute acceptance of the applicable payment terms.

25. Third-Party Services

The Services may integrate with or rely upon third-party technologies and service providers, including cloud infrastructure, authentication providers, communication platforms, artificial intelligence services, and notification services.

Examples include, but are not limited to:

• Amazon Web Services (AWS);
• Google services;
• Apple services;
• Firebase Cloud Messaging;
• WhatsApp Business Platform;
• Facebook authentication;
• other approved third-party providers.

These services operate independently of Valzy and may be governed by their own terms, privacy policies, and practices.

Valzy is not responsible for:

• outages;
• service interruptions;
• delays;
• data transmission failures;
• technical limitations;
• acts or omissions of third-party providers.

Nothing in these Terms shall be interpreted as creating responsibility on the part of Valzy for the independent actions of third-party service providers.

26. Intellectual Property

The Services, including all software, source code, object code, APIs, databases, designs, user interfaces, workflows, documentation, graphics, text, logos, trademarks, service marks, trade dress, algorithms, artificial intelligence models, compilations, and other content made available through Valzy are owned by or licensed to VALZY TECH PRIVATE LIMITED and are protected by applicable intellectual property laws.

Except as expressly permitted in these Terms, you may not:

• copy;
• reproduce;
• modify;
• adapt;
• translate;
• distribute;
• publish;
• transmit;
• publicly display;
• create derivative works;
• reverse engineer;
• decompile;
• disassemble;
• scrape;
• extract data;
• bypass security mechanisms;
• exploit the Services for commercial purposes;
• use Valzy branding, trademarks, logos, or proprietary materials without prior written permission.

Nothing contained in these Terms grants ownership or any proprietary interest in the Services.

All rights not expressly granted are reserved by Valzy.

27. Future Features

Valzy continuously develops new products and services.

Future functionality may include, without limitation:

• digital payments;
• digital memberships;
• loyalty programs;
• referral programs;
• premium subscriptions;
• AI-powered recommendations;
• predictive vehicle retrieval;
• smart parking integrations;
• digital vehicle wallets;
• enterprise fleet management;
• connected vehicle integrations;
• additional customer engagement features.

The availability of any future feature is entirely at Valzy's discretion.

Valzy makes no representation that any announced or previewed feature will become available.

Additional terms may apply to future services.

28. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Services are provided on an "AS IS", "AS AVAILABLE", and "WITH ALL FAULTS" basis.

Valzy expressly disclaims all warranties, representations, and guarantees, whether express, implied, statutory, or otherwise, including, without limitation, warranties of:

• merchantability;
• fitness for a particular purpose;
• non-infringement;
• uninterrupted availability;
• accuracy;
• reliability;
• compatibility;
• security;
• performance.

Without limiting the foregoing, Valzy does not warrant that:

• the Services will always be available;
• notifications will be delivered immediately;
• retrieval estimates will always be accurate;
• software will always be error-free;
• servers will operate without interruption;
• defects will always be corrected immediately;
• the Services will be compatible with every device or operating system;
• communications networks will always function properly.

Use of the Services is entirely at your own risk.

29. Limitation of Liability

To the fullest extent permitted by law, VALZY TECH PRIVATE LIMITED, its directors, officers, employees, contractors, affiliates, licensors, and partners shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, punitive, or economic damages arising out of or relating to:

• vehicle damage;
• vehicle theft;
• loss of personal belongings;
• accidents;
• injury;
• death;
• valet operator negligence;
• venue negligence;
• delays in retrieval;
• missed notifications;
• software interruptions;
• internet failures;
• communication failures;
• unauthorized access to your account caused by your failure to safeguard credentials;
• loss of profits;
• loss of goodwill;
• business interruption;
• data loss;
• reputational harm;
• any acts or omissions of independent valet operators or venues.

Because Valzy is solely a software platform and does not provide valet parking services, Valzy shall not be responsible for any incident arising from the physical handling, parking, storage, transportation, retrieval, or custody of any vehicle.

To the fullest extent permitted by law, Valzy's total aggregate liability arising from or relating to the Services shall not exceed:

• the total amount paid by you to Valzy for the Services during the three (3) months immediately preceding the event giving rise to the claim; or
• INR ₹5,000 (Five Thousand Indian Rupees), whichever is lower.

If no payment has been made by you to Valzy, Valzy's maximum aggregate liability shall be limited to INR ₹1,000 (One Thousand Indian Rupees).

Some jurisdictions do not permit certain limitations of liability. In such jurisdictions, Valzy's liability shall be limited to the maximum extent permitted by applicable law.

30. Indemnification

You agree to defend, indemnify, and hold harmless VALZY TECH PRIVATE LIMITED, its directors, officers, employees, affiliates, licensors, contractors, partners, successors, and assigns from and against any claims, actions, liabilities, damages, losses, judgments, settlements, penalties, fines, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• your use of the Services;
• your violation of these Terms;
• your violation of applicable law;
• your negligence or misconduct;
• inaccurate information provided by you;
• misuse of Household features;
• misuse of QR codes, OTPs, or retrieval credentials;
• infringement of third-party intellectual property rights;
• User Content submitted by you;
• disputes between you and a valet operator, venue, or other users;
• any act or omission by you that causes loss or liability to Valzy.

This indemnification obligation survives termination of your account and these Terms.

31. Force Majeure

Valzy shall not be liable for any delay, interruption, failure to perform, or inability to provide the Services where such delay or failure results from events beyond our reasonable control.

These events may include, without limitation:

• natural disasters;
• floods;
• earthquakes;
• fires;
• storms;
• pandemics;
• epidemics;
• war;
• terrorism;
• civil unrest;
• riots;
• strikes;
• labour disputes;
• governmental actions;
• changes in law;
• court orders;
• internet outages;
• telecommunications failures;
• cyberattacks;
• power failures;
• cloud infrastructure failures;
• failures of third-party service providers;
• acts or omissions of independent valet operators or venues; or
• any other event beyond Valzy's reasonable control.

During such events, Valzy may suspend, delay, or modify the Services without liability.

32. Dispute Resolution and Arbitration

Valzy aims to resolve disputes fairly, efficiently, and in good faith.

If you have a complaint relating to the Services, you agree to first contact Valzy and provide us with a reasonable opportunity to resolve the matter informally.

If the dispute cannot be resolved through good-faith discussions within thirty (30) days from the date written notice is received, either party may refer the dispute to arbitration.

Arbitration shall:

• be conducted in accordance with the Arbitration and Conciliation Act, 1996 (India), as amended from time to time;
• be conducted by a sole arbitrator appointed by mutual agreement of the parties, or, failing agreement, in accordance with applicable law;
• be conducted in the English language;
• have its seat and venue in Bhopal, Madhya Pradesh, India, unless otherwise agreed in writing.

The arbitrator's decision shall be final and binding upon the parties, subject only to such rights of appeal or challenge as may be available under applicable law.

Nothing in this clause prevents either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction where such relief is necessary to protect legal rights, confidential information, or intellectual property.

33. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of India, without regard to conflict of law principles.

Subject to the arbitration provisions above, the courts located in Bhopal, Madhya Pradesh, India shall have exclusive jurisdiction over matters requiring judicial intervention.

34. Electronic Communications

By using the Services, you consent to receive communications from Valzy electronically.

These communications may include:

• emails;
• push notifications;
• SMS messages;
• WhatsApp messages;
• in-app notifications;
• website notices.

Electronic communications satisfy any legal requirement that such communications be in writing.

35. Notices

Any notice to Valzy relating to these Terms should be sent to:

Valzy may provide notices to users through:

• the App;
• email;
• WhatsApp;
• SMS;
• push notifications;
• publication on the website.

36. Changes to these Terms

Valzy may modify these Terms from time to time to reflect:

• changes in applicable law;
• new features;
• security improvements;
• operational changes;
• regulatory requirements;
• business developments.

When material changes are made, Valzy may:

• publish updated Terms on its website;
• notify users through the App;
• send email notifications;
• provide other reasonable notice where appropriate.

The "Last Updated" date at the beginning of these Terms will indicate when the most recent revisions became effective.

Your continued use of the Services after revised Terms become effective constitutes acceptance of those revised Terms.

If you do not agree to the revised Terms, you should discontinue use of the Services and may request deletion of your account.

37. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court or tribunal of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by applicable law.

The remaining provisions shall continue in full force and effect.

38. Waiver

Failure by Valzy to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Any waiver shall be effective only if made in writing and signed by an authorized representative of Valzy.

39. Assignment

You may not assign, transfer, delegate, or otherwise dispose of any rights or obligations under these Terms without the prior written consent of Valzy.

Valzy may assign, transfer, or delegate its rights and obligations under these Terms, in whole or in part, including as part of:

• a merger;
• acquisition;
• restructuring;
• financing;
• sale of assets;
• business reorganization; or
• other corporate transaction.

These Terms shall bind and benefit the parties and their permitted successors and assigns.

40. Entire Agreement

These Terms, together with the Valzy Privacy Policy and any additional policies or guidelines expressly incorporated by reference, constitute the entire agreement between you and Valzy concerning your use of the Services.

They supersede all prior or contemporaneous understandings, agreements, representations, or communications relating to the subject matter of these Terms.

41. No Third-Party Beneficiaries

Except as expressly provided in these Terms, nothing contained herein shall create or confer any rights or benefits upon any third party.

Independent valet operators, venues, and service providers remain responsible for their own obligations and liabilities.

42. Survival

The following provisions shall survive termination or expiration of these Terms:

• Intellectual Property;
• User Content License;
• Limitation of Liability;
• Disclaimer of Warranties;
• Indemnification;
• Dispute Resolution;
• Governing Law;
• Confidentiality obligations, where applicable;
• Any other provisions that by their nature are intended to survive termination.

43. Contact Information

If you have any questions regarding these Terms or the Services, you may contact us using the details below:

44. Acceptance of the Terms

By creating an account, accessing, or using the Valzy Services, you acknowledge and agree that:

• you have read and understood these Terms;
• you are legally capable of entering into this agreement;
• you agree to comply with these Terms and all applicable laws;
• you understand that Valzy is solely a technology platform and does not provide physical valet parking services;
• you understand that vehicle custody, handling, parking, retrieval, and related liabilities remain the responsibility of the independent valet operator or venue;
• you accept that your continued use of the Services constitutes ongoing acceptance of these Terms, as amended from time to time.